Mark has just started a new job as a personal carer in the community services sector. His job involves developing an understanding of the structure, functions and interpersonal relationships between the different community services available to clients.

Mark has just started a new job as a personal carer in the community services sector. His job involves developing an understanding of the structure, functions and interpersonal relationships between the different community services available to clients. The systems both internally and externally are different and he is having trouble understanding this process. It is imperative that Mark follow the protocols to ensure processes are as required by his organisation.

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What organisational tools should Mark use to identify lines of communication between organisations and other services. Give two examples?

a)Explain the interrelationship between the different parts of the community service and health system?

b)Discuss your local community service system and how they are interrelated? (alternatively you may like to draw a diagram)

List six of the functions of these services?

– A combination of publicly funded and privatised services. Works closely with the health system to provide both health services and support

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When Mark is interacting with different people and management why is it important to follow organisational protocols? Give an example of how he would do this?